ABOUT US
Communication Solutions for Veterinarians
Helping you enhance client relationships.
Wendy S. Myers owns Communication Solutions for Veterinarians in Denver, Colorado. Her consulting firm helps practice owners and teams improve compliance, client service and hospital management. Communication Solutions for Veterinarians has provided mystery phone shopper training for more than 1,600 receptionists nationwide to help veterinary hospitals gain new clients and deliver exceptional service.
Wendy is the author of four books, How to Conduct Effective Reminder Calls & Callbacks, The Veterinary Practice Management Resource Book & CD, Your High-Performance Practice: Building Stronger Client Relationships Through Superior Pet Care, and Phone Shopper Flash Cards.
Wendy has produced five videos, including:
"Twice-a-Year Wellness Exams and Vaccination Solutions: An Educational Program for Practitioners & Staff" (Fort Dodge Animal Health, 2005)
"Excelling at Client Service & Conflict Resolution," a three-video series (Pfizer Animal Health, 2004-2006)
"Protecting Pets, Protecting People: Your Resource Guide to the Prevention of Zoonotic Disease" (Merial, 2002)
Wendy is a partner in Animal Hospital Specialty Center ( www.ahscvets.com), an 11-doctor, 17,000-square-foot referral hospital in Highlands Ranch, Colorado. Serving Denver for more than 30 years, the AAHA-accredited hospital offers internal medicine, surgery, oncology, acupuncture, and emergency care to Denver’s best friends 24 hours, 365 days a year.
For five years, Wendy served as editor in chief of Veterinary Economics, an award-winning monthly business magazine for veterinarians. She has published articles in AAHA Trends, Veterinary Economics, Veterinary Practice News, Veterinary Forum and The Team. Wendy has taught marketing communications in the master’s degree program at Colorado State University. She is a past national president of the Society of Professional Journalists. You can subscribe to Communication Solutions for Veterinarians' monthly e-newsletter on our web page at www.csvets.com
Contact:
Wendy S. Myers, President
Communication Solutions for Veterinarians
4 W. Dry Creek Circle, Suite 215
Littleton, CO 80120
(720) 344-2347
wmyers@csvets.com
www.csvets.com
Click here for our company brochure. (PDF, 929kb)
|