Train Your Team with Our Books that Offer How-To Solutions
Whether you’re looking for scripts for effective client conversations or handy hospital forms, our books deliver immediate results. Choose a favorite subject for yourself, pick up new skills, and give your team the how-to tools that they need to become successful communicators.
101 Communication Skills for Veterinary Teams
Who can benefit from this book: Client service representatives, technicians, veterinary assistants, practice managers, boarding and grooming staff, veterinarians.
Our Best Seller: The Veterinary Practice Management Resource Book & CD
The ultimate forms book, this resource solves practice management headaches with more than 100 easy-to-use forms. Improve exam communication with history questionnaires, exam report cards, consent forms, travel sheets, and home care instructions. Strengthen client communication with reminder templates for preventive care and dentistry, referral thank you letter, new client welcome letter, rescue group agreement letter, and client surveys. Make managing personnel simple with job descriptions, interview questions, training checklists, performance review forms, and standards of appearance policies. The book includes a CD with Microsoft Word documents so you can edit and personalize forms.
Friend Me Pet T-shirts
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Social media stickers
Put these adhesive stickers on your clinic front door and windows. Choose from “Like us on Facebook,” “Check in with us on Facebook,” “Review us on Yelp!” and “Watch us on YouTube.”