NEW! Core Skills for Receptionists: 12 Courses

NEW! Core Skills for Receptionists: 12 Courses
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Price: $990.00
Product ID : ReceptionistCurriculum
Weight: Free Shipping
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Do you want your client-service team to deliver 5-star service over the telephone and when clients visit your veterinary hospital? We’ve organized 12 of our most popular client-service webinars into a training curriculum that lets you enjoy a "Buy 10, get 2 FREE" savings. Use these courses for new hires or as monthly staff meetings.

Core Skills for Receptionists includes:

1. 10 Phone Skills Every Receptionist Should Know

2. Secrets to Lead Phone Shoppers to Become New Clients

3. Take Control of Scheduling Calls

4. Follow-Up Calls That Increase Patient Visits

5. How to Talk to Clients About Money

6. Ways Receptionists Can Market Your Practice

7. Secrets to Effective Scheduling

8. 10 Client Service Improvements You Can Do Today

9. Creating Great First Impressions for New Clients

10. How to Deal With Jerks

11. Missed Opportunities Over the Phone

12. How to Keep Doctors on Time

For one hospital enrollment fee, your entire team gets 12 one-hour webinars. “Core Skills for Receptionists” includes a notebook for convenient storage of training materials.

Each webinar includes:

  • Unlimited playback of recorded webinar
  • Handout
  • 1 hour of CE credit
  • Test
  • CE certificate

If you want to build your own learning library based on your team's training needs, you can now select 12 individual webinars and enter promo code MYTRAINING at checkout to get the buy 10, get 2 free savings. Once we receive your order, you will get an email with log-in instructions to access the recorded webinars with unlimited playback, handouts, tests and CE sign-in sheets. Emails will be sent during our business hours, 8 a.m. to 5 p.m. Mountain time on Monday through Friday.

Webinars are for individual hospital use only. We offer a 10% discount on individual webinars for multi-location hospitals and sales representatives. Call 720-344-2347 for multiple orders or questions.

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