Creating the 5-star experience in the exam room

Creating the 5-star experience in the exam room
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Price: $99.00
Product ID : 5StarExams
Weight: Free Shipping
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This on-demand webinar is now available. The exam room is your classroom. When you’re an effective communicator in the exam room, you can increase acceptance for professional services and products, boost client satisfaction and retention, and enjoy healthy revenue from better compliance.

What you’ll learn:

  • Taking a team approach to client communication because repetition gets results
  • Using body language for collaborative communication that gets clients to YES
  • Tailoring your approach to generations from Millennials to Baby Boomers
  • Positioning your veterinary team as trusted advisors, reducing the threat of Dr. Google
  • Asking history questions that provide insightful information
  • Overcoming the barrier of medical jargon, using easy-to-understand terms
  • Managing your doctor and technician exam time for productivity
  • Educating clients with exam report cards, handouts and YouTube videos
  • Following up with calls and emails after visits to check on patient care at home and to ensure clients will return

This webinar includes:

  • Unlimited playback of recorded webinar
  • Handout
  • 1 hour of CE credit
  • Test
  • CE certificate

Once we receive your order, you will get an email with log-in instructions to access the recorded webinar with unlimited playback, a handout, a test and CE sign-in sheet. Emails will be sent during our business hours, 8 a.m. to 5 p.m. Mountain time on Monday through Friday.

This webinar is for individual hospital use only. We offer a 10% discount on individual webinars for multi-location hospitals and sales representatives. Call 720-344-2347 for multiple orders or questions.

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