What Millennial Clients Want from Your Veterinary Clinic

What Millennial Clients Want from Your Veterinary Clinic
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Price: $99.00
Product ID : MillennialClients
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Description

This course is now available. Now the majority demographic, Millennials are the largest pet-owing group and spend more on veterinary care. Millennials live on their mobile devices, rely on reviews before buying and want to have an emotional connection with your hospital and its mission. They check their smartphones 43 times a day.

What you’ll learn:

  • Take a consultative approach because millennials love effective teachers
  • Be forward-looking, mapping out healthcare plans for pets
  • Take time to bond with them, keeping notes on hobbies, interests and family
  • Communicate in millennials’ preferred platforms of apps, texts, social media and mobile-friendly websites
  • Engage with millennials on social media
  • Set up a YouTube channel and publish regular videos because millennials prefer videos over handouts
  • Offer appointment and refill requests through your mobile-friendly website and app
  • Implement loyalty and frequent visitor programs
  • Participate in community and charity events that show you give back to animal causes

This online curriculum includes:

  • Unlimited playback of 1-hour recorded webinar
  • Handout
  • 1 hour of CE credit
  • Online test
  • CE certificate

Once we receive your order, you will get an email with log-in instructions to access the recorded webinar with unlimited playback, a handout, a test and CE sign-in sheet. Emails will be sent during our business hours, 8 a.m. to 5 p.m. Mountain time on Monday through Friday.

This webinar is for individual hospital use only. We offer a 10% discount on individual webinars for multi-location hospitals and sales representatives. Call 720-344-2347 for multiple orders or questions.

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