Seminar: Essential Telephone and Client Service Skills

January 4, 2018

Minneapolis, MN

Boost the telephone and client-service skills of your front-office office team so they may increase patient visits, new client numbers, client satisfaction and drive sales. Earn 3 hours of CE credit in "Be a Telephone Superstar," "Secrets to Lead Phone Shoppers to Become New Clients" and "Client Service Lessons From Golden Retrievers." To avoid short-staffing at your hospital, we've organized the program into two half-day sessions with the morning session from 8 a.m. to 12 p.m. and repeats again from 1 to 5 p.m. A boxed lunch is included. Registration is $199 for up to 4 employees. If you want to bring more than 4 employees, please add a second registration. Participants will receive a detailed workbook with scripts and create an action plan for implementation. This CE event is sponsored through an educational partnership with Zoetis, Henry Schein Animal Health, Midwest Veterinary Supply, MWI Animal Health and Patterson Veterinary. Registration closes Dec. 28, 2017.

Location: Minneapolis Marriot Northwest, 7025 Northland Drive North, Minneapolis (Brooklyn Park), MN 55428

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Western Veterinary Conference

March 8, 2018

Las Vegas, Nevada

Chicagoland Veterinary Conference

May 14-15, 2018

Chicago, IL

Veterinarian examining a dog

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