Clinic Phone Shopper Snapshot

Coach your receptionists with 5 calls that assess their ability to attract new clients!

In today’s economy, more pet owners are seeking affordable veterinary care. New client numbers also are trending down due to a declining housing market. Veterinarians must rely on receptionists’ ability to turn every phone shopper into a new client.

Our Clinic Phone Shopper Snapshot includes:

  • 5 random phone shopper calls to your hospital
  • 5 snapshot reports that summarize the length of calls, scorecards of information discussed,
    overall ratings, and checklists for skill development
  • A clinic scorecard with an overview of the team’s performance
  • A CD with your 5 recorded calls, 5 reports and 1 clinic scorecard to print and share with staff

    • Get an overview of your team’s performance with our Clinic Phone Shopper Snapshot for just $399. Click here for our flyer and order form. Questions? Call Client Services Manager Debbie Arvanitis at 720-344-2347 between 8 am and 5 pm mountain time or e-mail darvanitis@csvets.com.