With information at their fingertips, receptionists can instantly answer phone shoppers’ questions about your services and fees. Our Phone Shopper Flash Cards let receptionists deliver five-star service to every caller and win new clients.

Phone Shopper Flash Cards are customized to your hospital’s standards of care and are designed to be kept next to reception phones. Flash cards provide receptionists with a 24-page quick reference of questions to ask callers, services to describe, and a summary of your fees for frequently shopped services including:

Phone Shopper Flash Cards are available at an introductory price of $199 for three 24-page laminated, coil-bound, customized flash card booklets. To view a sample page of our Phone Shopper Flash Cards, click here

To order your customized Phone Shopper Flash Cards, click here. You will receive an e-mail confirmation and worksheet to complete with your standards of care and fees. We’ll then e-mail you a proof before printing, binding and shipping your custom set of books.

You also will receive an annual reminder to update your fees or any new protocols. Our reprint fee with your updates is just $99 for a set of 3 Phone Shopper Flash Cards.

Questions? Call Beverly Finamore at 720-344-2347 between 8 am and 5 pm mountain time or e-mail bfinamore@csvets.com