Webinars for Veterinary Practices

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Bring training from a leading veterinary consultant right to your desktop with these live and on-demand webinars. Online courses make great staff meetings and can provide individualized learning for new or seasoned staff.

Technical tip: To listen to our webinars, you will need a computer with Internet access and speakers. If you have never attended an Adobe Connect meeting before, test your connection.


Monthly Fee-Based CE Credit Webinars for Your Entire Team

Communication Solutions for Veterinarians offers webinars that let you train your entire team for an affordable price. Join us for live one-hour webinars on the third Thursday of each month at 12 and 3 p.m. Eastern Time. If your team isn’t available on a webinar date, buy the archived session, and then set a training date that fits your schedule. Each webinar is $99 per hospital. Our annual membership includes 12 webinars for $1,089 paid at enrollment, a savings of $99. To enroll, call us at (720) 344-2347 between 8 a.m. and 5 p.m. Mountain Time or order online in our shopping cart.


Each webinar includes:

  • Live or archived webinar
  • Handout
  • 1 hour CE credit
  • CE certificate
  • Unlimited playback of recorded webinar

2014 Webinar Schedule

Third Thursday of each month, 12 and 3 p.m. ET

  • January 16: Creating the Client Experience for Dentistry
  • February 20: Be a Client Service Superstar
  • March 20: Secrets to Effective Scheduling
  • April 17: Delivering Life Stage Preventive Care
  • May 15: Communicating with Confidence About Nutrition
  • June 19: Creating Great First Impressions for New Clients
  • July 17: How and What You Say Matters
  • August 21: Get Your Overdue Patients Back
  • September 18: How to Say It: Talking with Clients About Dentistry
  • October 14: Have Receptionists Speak with Confidence (Date change due to Wendy Myers' speaking engagement at the Southern European Veterinary Conference in Barcelona, Spain, www.sevc.info.)
  • November 20: Creating a Comforting Euthanasia Experience
  • December 18: Missed Opportunities over the Phone

These recorded webinars are available on-demand for 1 hour CE credit each:

  • Best practices: Exam communication
  • Best practices: Senior care programs
  • Callbacks that get clients to come back
  • Calming angry and upset clients
  • Capturing compliance every patient visit
  • Creating the client experience: Before, during and after the exam
  • Explaining finances with confidence
  • How social media can promote your practice
  • How to say it: Talking with phone shoppers
  • How to use social media to promote preventive care
  • Phone skills for veterinary teams
  • Promoting preventive dentistry
  • Protecting your pharmacy in a changing marketplace
  • Rejuvenating client service to keep clients coming back
  • Selling the value of diagnostics
  • Strategies to get cats back
  • Understanding body language in client conversations

Communication Solutions for Veterinarians is an American Association of Veterinary State Boards RACE-approved provider (#419).

Veterinarian examining a dog

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Free
On-Demand Webinars

Thanks to the support of sponsors, you can access these on-demand webinars.