Webinars for Veterinary Practices

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Bring training from a leading veterinary consultant right to your desktop with these live and on-demand webinars. Online courses make great staff meetings and can provide individualized learning for new or seasoned staff.

Technical tip: To listen to our webinars, you will need a computer with Internet access and speakers. If you have never attended an Adobe Connect meeting before, test your connection.


Monthly Fee-Based CE Credit Webinars for Your Entire Team

Communication Solutions for Veterinarians offers webinars that let you train your entire team for an affordable price. Join us for live one-hour webinars on the third Thursday of each month at 12 and 3 p.m. Eastern time. If your team isn’t available on a webinar date, your purchase includes the recorded session so you can set a training date that fits your schedule. Each webinar is $99 per hospital. Our annual membership of $990 lets you buy 10 webinars and get 2 free—a savings of $198. We offer a 10% discount for multi-location hospitals and sales representatives when you call 720-344-2347. Order webinars online at www.csvets.com/cart/webinars.


Each webinar includes:

  • Live and recorded webinar
  • Handout
  • 1 hour CE credit
  • CE certificate
  • Unlimited playback of recorded webinar

2016 Communication Solutions for Veterinarians' Webinars

Third Thursday of each month, Live at 12 and 3 p.m. ET

Click here to download our 2016 webinar flyer and post it on your employee bulletin board.

  • January 21: Creating the 5-star experience over the phone
  • February 18: How to “get to yes” for dentistry
  • March 17: 6 awkward client conversations: Respond like a pro
  • April 21: Secrets to lead phone shoppers to become new clients
  • May 19: Look and talk like a veterinary professional
  • June 16: Take control of scheduling calls
  • July 21: Ways receptionists can market your practice
  • August 18: Creating the 5-star experience for surgery and dentistry
  • September 15: Follow-up calls that increase patient visits
  • October 20: 10 ways to get cats to return for care
  • November 17: Creating the 5-star experience in the exam room
  • December 15: Client service lessons from a Golden Retriever

2017 Communication Solutions for Veterinarians' Webinars

Third Thursday of each month, Live at 12 and 3 p.m. ET

Click here to download our 2017 webinar flyer and post it on your employee bulletin board.

  • January 19: Dental Promotions That Boost Compliance
  • February 16: Phone Scripts That Gain New Clients
  • March 16: Ways to Increase Productivity When You’re Short Staffed
  • April 20: How to Prevent Client Complaints and Bad Reviews
  • May 18: Be a Telephone Superstar
  • June 15: What Millennial Clients Want from Your Veterinary Clinic
  • July 20: Managing Bad Clients: Google-seekers, discount divas and obnoxious smartphone users
  • August 17: 5 Golden Rules to Impress Callers
  • September 21: 10 Ways to Educate Clients About Dentistry
  • October 19: Own the Phone: How to Lead Conversations
  • November 16: Best Practices for Financial Conversations
  • December 21: 5 Phone Mistakes Receptionists Make
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Free
On-Demand Webinars

Thanks to the support of sponsors, you can access these on-demand webinars.